AnalyticsHunar agents · performance

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Agent trend

How the selected agents perform over time (all agents if none picked)

Agent performance over time

Each period broken down — dialled, connected, connection rate, engagement rate

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Calls over time

Daily volume with connection and engagement rates overlaid

Best hour to call

Connection rate by hour of day

Does retrying help?

Connection rate by attempt number

Per-agent performance

Every agent for the current selection, across manual + API calls

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Billing summary

₹2.75 per pulse-minute (each call rounded up to next 0.5 min) + ₹20,000 flat/month

Billing by month

Usage + flat support, per month, for the current selection

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Billing by agent

Usage cost per agent (₹20k flat is account-level, not split per agent)

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